Our payment policy: A non-refundable deposit is required to hold the day & time. The balance is due 30 days prior to the ceremony. If you are within the 30 day period at the time of booking, full payment is required. We accept US checks, money orders, International Money Orders, Master Card or VISA (American funds only). If you do not contact us to pay your balance within 30 days of your scheduled ceremony, the wedding balance will be charged to the credit card you used for your initial deposit. We apologize but we cannot except Switch cards, Discover, or American Express. We do not accept checks within 6 weeks of the scheduled event.
Change of date and/or time:
Paradise Cove: This venue does not accept date/time changes once an official booking has been made. In order to change the agreed upon date and/or time, a new contract would need to be created and a new deposit would need to be made.
Cocoa Beach: If you want to reschedule your ceremony, we will work with you as long as you give us at least 6 weeks notice and we have your new requested time and date available. You will receive an updated confirmation by email. A ceremony can only be rescheduled once. After that, the deposit would be forfeited.
Change of venue: We do not accept venue changes (from Paradise Cove to Cocoa Beach or vice versa) once a deposit has been made. In order to change venues a new contract would need to be created, and your deposit would not be refunded nor applied toward a new package price.
Our cancellation policy: In the event that you cancel your ceremony, the non-refundable deposit will not be refunded. If you have paid more than our required deposit, we will refund the difference (as long as you cancel at least 30 days prior to your ceremony). If you cancel 0 to 30 days prior to your ceremony, the full wedding balance will be applied to your credit card and will not be refunded.
Our late policy: It is very important to be on time for your ceremony - we cannot stress this enough. If you are late, do not expect to receive the same allotment of time that you would have originally received. We also reserve the right to omit the photos following the ceremony if there is not enough time to carry out the session. Our late policy applies to every ceremony.
Fee Schedule: If the ceremony begins 15 minutes late, $25 is added to your balance. If the ceremony begins 30 minutes late, we will either A) add an additional $50 to your balance, for a total of $75 in late charges, or B) cancel the ceremony without refund, depending on the situation.
We do not collect a “security deposit,” “damage deposit,” or “cleaning deposit.” However, with any ceremony we are hosting, if you or your guests are littering or vandalizing the area, everyone in your party will be asked to leave immediately. The service, including any promises or obligations we have made to you, will be terminated without a refund. In either case, your marriage license will be returned to you incomplete, and you will be held accountable for the damages. If you have booked limousine services with us, we ask that you don't track water and large amounts of sand into the limo after your ceremony. If there is damage to the interior of the limo because of water or sand, a $150 cleaning fee will be charged to your credit card.
Decorations: We do not allow decorations other than the ones we provide to be set up at our ceremonies. No additional tables, chairs, aisle decor, or any other additions may be made to our packages. The only exception is for the bridal bouquet and bouquets for the wedding party, which you are welcome to bring with you, as well as signs or props that you intend to use for photos.
Inclement Weather: In the event of inclement weather, we will do everything in our power to work around it. Most of the time the rain in Florida passes quickly and is not an issue. There is a covered area at Paradise Cove that can be used in the event of continuous rain. For Cocoa Beach only: If the rain chances for the time of the ceremony are 80% or above or if there is lightning, we will delay setting up until the conditions are safe. Ultimately it is up to you to provide a backup location if you are concerned about rain- we do not provide a fully indoor alternative when an outdoor ceremony is booked. There is a covered area at Cocoa Beach that can be used in the event of light rain.
Our photo policy: All of our packages come with professional photography. If you choose to bring additional photographers, arrangements must be made in advance so that we can amend your package to omit our photography. If you are not utilizing our photography in your package, the "instax photo session" cannot be added. Your guests are welcome to take photos and video - in order to achieve excellent photos for you, we ask that your guests do not take pictures while we are taking them. We will call your guests up by groups when they are needed for photos. All photographs made by our photographers are the official property of the photographer- you will be given a USB of images for your personal use, along with a copyright release letter so that you can print/upload your images freely. Your USB will be mailed to you within 2 to 6 weeks of your ceremony. We are using flash photography on these premises, and by entering you consent to the use of your image and likeness by our company for any use.
Shipping charges: We cover the cost of standard shipping. Any other charges (such as duty taxes if applicable) associated with your shipment will be your responsibility.
Pricing & Packages: All prices, services, policies, and procedures are subject to change without notice. If there is a price increase or product change after you have made a deposit on a ceremony, it will not affect your price or the elements of your package. Your package and price will remain as described in your confirmation.
Come dressed and ready: "Getting ready time” is not included in our packages, so you must arrive dressed and ready. If you are arriving separately, please stagger your arrival times at 30 minutes and 15 minutes prior to the ceremony. Your guests should arrive between 15 and 30 minutes prior. This assures us that your ceremony will start on time.
By planning your wedding or vow renewal ceremony with Central Florida Wedding Group, you are agreeing to the above policies.
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